Frequently Asked Questions
We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, send us a message at [email protected] .
We are so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [email protected] within a week’s time from delivery with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
It takes 3–7 business days to fulfill an order. After that time, it is shipped out. The shipping time depends on your location. Estimated times are as follows:
USA: 5–8 business days
International: 10–20 business days
We work with an on-demand order fulfillment company with facilities worldwide.
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country, so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package.
- Stop by your neighbors in case the courier left the package with them.
Package theft is on the rise. If you’re expecting a home delivery and you know you won’t be home to accept it, use an address where you know you’ll be!
If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at [email protected] with your order number.